Selling is just the start. Great service makes the difference.
Whether you're an online retailer, a DIY store or a retail chain: Klar-ID connects bike sales with after-sales. Brands, workshops and service partners are brought into shared processes – so that customers have a clear point of contact and a traceable service route even after their purchase.
- After the saleSimply carry on customer service.
- Brand connectionDirect exchange with manufacturers.
- Service networkThe right workshops and partners.
- Transparent statusAlways traceable for you and your customers.
Lots of bikes. One clear service route.
Whether online retail, DIY store or retail chain: Klar-ID connects bike sales with brands and service partners. That gives customers a clear route to support even after their purchase – regardless of whether the retail partner runs its own workshop.
Sold doesn't mean done.
The customer still matters after the sale. Klar-ID connects retail partners, brands and workshops in a traceable service process. Requests are passed on in a structured way, responsibilities stay clear and the processing status is transparent for everyone involved.
For everyone who sells bikes.
- DIY stores
- Large online retailers
- Marketplace operators
- Retail chains
- Bike sales channels
- Retailers without their own workshop network
You sell bikes. Klar-ID connects the service behind them.
Not every bike seller runs their own workshop or has a nationwide service network. Yet customers still expect fast support and clear points of contact after their purchase.
Klar-ID connects retail partners with brands, workshops and existing service partners. Problem reports are captured in a structured way, key product information is provided and service cases are passed on to the right contacts.
The result is a traceable after-sales process – without every retail partner having to build its own service infrastructure.
Want to find out more or talk to us?
Drop us a line.