Your bike.
Everything at a glance.
The digital bike passport, practical help when something's wrong and a direct line to the right service.
- Bike passportAll the key information in one place.
- Quick helpStep by step when problems come up.
- The right serviceThe right workshop near you.
- Service historyAll maintenance and repairs at a glance.
Your digital bike passport.
All the key information about your bike in one place – from bike details and documents to the service history. Always to hand, on your smartphone or computer.
A problem with your bike? We'll help you sort it out.
Whether it's a strange noise, an error message on your e-bike or a technical question: Klar-ID guides you step by step.
With clear questions and targeted help, we help you narrow down the problem and find simple solutions yourself.
If you need more support, your details and the steps taken so far are passed on to the right service partner. So you don't have to start from scratch every time.
From problem report to solution.
You report your issue directly via Klar-ID. Your bike and the most important information are already on file.
Klar-ID helps you describe the problem, asks the right questions and shows possible next steps.
If the problem can't be solved right away, your request is forwarded to the responsible workshop or brand along with the information already gathered.
You can follow what happens next and stay up to date on the processing status.
Everything about your bike. In one place.
- Digital bike passport
- Bike and product information
- Service history
- Problem reporting
- Step-by-step support
- Documents
- Communication
- Workshop and service referral
More overview. Less hassle. More riding fun.
Your bike is with you every day, on your commute and on your adventures. Klar-ID makes sure important information, documents and service records don't get lost.
Whether you're looking for an invoice, want to check on a repair or need help with a problem – you'll find everything in one central place.
Leaving more time for what really matters: riding your bike.
When you need support, you're not on your own.
Klar-ID is with you from the first problem to the right solution. If professional help is needed, the information already recorded can be passed on to the responsible workshop. So you don't have to explain everything all over again.
How Klar-ID worksWant to find out more or talk to us?
Drop us a line.