From claim
to insight.
Analyse your service cases, costs and recurring faults – for better decisions, targeted measures and well-founded discussions with suppliers.
Know where costs arise.
All relevant costs are recorded per case and can be analysed by different criteria.
- Labour
- Spare parts
- Transport
- Diagnosis
- Additional work
Spot recurring faults earlier.
Individual cases can form a pattern. See which components and models are particularly affected.
Prepare supplier claims better.
Case-based documentation, fault patterns and costs create a better basis for preparing discussions with suppliers.
Whether a legal claim exists depends on the respective contracts and legal requirements.
From data to better decisions.
Service analytics help optimise products, processes and service information.
Quality improvement
Identify and investigate recurring problems
Optimise processes
Improve guides and workflows in a targeted way
Well-founded discussions
With development, purchasing and suppliers
Use your service data for better decisions.
For brands and manufacturers. Prices on request.